Frequently asked
What type of hair do you use?
Premium Brazilian is used unless other origins of hair are requested.
What type of cap are available ?
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What is a Custom Order?
A custom order is something we have not made before. Most women request a color that we have not created and as a professional wig colourist, we are always available for new color styles. Other types of changes to a wig are considered a custom order as well.
What is a Made To Order?
A made to order was once a custom order. They were handpicked by a previous client and once completed; they are now available as a made to order. Each made to order has several options to choose from, including length, cap size, cap type hair line & knot preferences.
What is the Time Frame for Ordering Custom & Made To Order?
Each order has a time frame that may vary. Unfortunately, all wigs are not made the same and as much as we would like to have same day delivery, it is simply not a possibility. Each order is 14-16 weeks unless otherwise discussed.
What Type of lace is used?
We use swiss Transparent lace unless specifically requested.
What is an Effortless Hairline?
Our signature hairline is hand tied/ ventilated by Kendra. We created this hairline to be easy to wear & includes optional baby hairs.
In order to achieve the most natural look, smaller knots are created with Virgin hair at the hairline.
What is a Seamless Silk Liner?
Have you wanted to try a silk top but not sure if it's right for you? Love your lace tops. However, you want more scalp illusion without adding make up and scar tape?